A key measure of an airline’s efficiency and customer service is its On-Time Performance (OTP), a metric that quantifies punctuality. If an airline arrives or departs within 15 minutes of its scheduled time, it’s considered on-time. With this OTP standard in mind, AirAsia Philippines is setting the pace with a promising performance in the first half of 2023.
Despite various hindrances such as unpredictable weather and safety issues, AirAsia Philippines achieved a positive OTP of 81% for the first half of 2023. They even recorded their highest OTP to date on July 6, 2023, at 94%.
Navigating the Skies Despite Challenges
While AirAsia strives to uphold punctuality, safety always comes first. Unforeseen circumstances such as bird strikes and lightning red alerts can greatly affect the OTP. According to the Air Carriers Association of the Philippines (ACAP), the first half of 2023 saw a significant increase in bird strikes, with local carriers reporting 107 incidents. These led to varying levels of aircraft damage.
Furthermore, the Manila International Airport Authority (MIAA) recorded a surge in lightning alerts in May and June of the same year. Compared to 60 instances in 2022, there were 166 instances in the first half of 2023. A red alert results in a temporary suspension of flights and ground movements, while a yellow alert signals caution for safety reasons.
AirAsia’s Commitment to Service
Despite these challenges, AirAsia remains committed to safety, passenger comfort, and on-time performance. Steve Dailisan, AirAsia Philippines Country Head for Communications and Public Affairs and Spokesperson, affirmed their dedication: “Our day-to-day operations at AirAsia focus on safety, passenger comfort, and on-time-performance, in that order, to make sure that we safely and efficiently fly our guests to their destinations. We are not perfect but we try to do it best for our guests and their loved ones. We are also working closely with government and industry partners in mitigating controllable circumstances that are aimed at improving the efficiency of airport operations.”
AirAsia’s Daily Flights and Mid-Year Great Sale
As July rolls in, AirAsia maintains daily flights to popular destinations such as Caticlan, Tacloban, Panglao, Puerto Princesa, and Cebu. They also continue servicing business, leisure guests, and those returning home to reunite with their families.
To further encourage travel, especially in the second half of 2023, AirAsia has launched the AirAsia Mid-Year Great Sale from July 10 to 16, 2023. The sale includes a 20% reduction on base fares to top cities like Cebu and Davao, as well as leisure destinations like Caticlan and Panglao. For international travelers, the sale also features reduced base fares to destinations like Kuala Lumpur, Osaka, Kota Kinabalu, Hong Kong, Seoul, Bangkok, and Bali, with prices starting as low as Php 718. Travel dates for the sale extend from September 4, 2023, to March 31, 2024.
To make travel hassle-free, AirAsia Philippines reminds its guests that domestic flights now operate from the NAIA Terminal 2, while international flights remain at the NAIA Terminal 3. All relevant travel advisories and flight schedules are available on the AirAsia travel safety website.
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