AirAsia Philippines is committed to helping its guests experience a hassle-free and seamless airport immigration process. As the World’s Best Low-Cost Airline, AirAsia is sharing valuable tips to ensure you can avoid any issues during your international travels.
Arrive Early and Be Prepared
AirAsia Philippines recommends that guests arrive at the airport with plenty of time to spare. For international flights, it’s best to be there four hours ahead of departure, while three hours is sufficient for domestic flights.
Essential Travel Documents
Travelers should ensure they have all the necessary documents for international trips. This includes a valid passport, round-trip itinerary, visa (if needed), and supporting documents like a certificate of employment, income tax, and bank certificate to verify your travel intentions.
Online Check-In Made Easy with airasia Super App
To bypass lengthy check-in counter lines, guests are encouraged to use the airasia Super App for a smoother check-in experience.
AirAsia Philippines Communications and Public Affairs Country Head Steve Dailisan empathizes with passengers who face offloading issues, saying, “We understand the sentiments of travelers who are being offloaded for various reasons. We feel their frustrations especially since most of them have certainly saved money and have prepared for their dream vacation this summer. For humanitarian reasons, AirAsia will be assisting guests who will be offloaded through our customer happiness team. However, we are one with the government in making sure that Filipinos would not fall victim to human trafficking and illegal recruitment.”
The Bureau of Immigration reported that in 2022, 32,404 Filipinos had their departure deferred, with 472 of them found to be victims of human trafficking or illegal recruitment. Additionally, 873 travelers presented fraudulent documents, while at least 10 were underage or minors attempting to work abroad.
For questions about flight schedules, rebooking, and other travel-related concerns, guests can use ‘Ask Bo,’ AirAsia’s new customer concierge service, which replaces AVA. To pay the Philippine Travel Tax, the Tourism Infrastructure and Enterprise Zone Authority (TIEZA) offers an online travel tax services system.
To make your summer travel dreams come true, AirAsia is offering special one-way base fares from PHP 833 to PHP 3,033 for bookings between March 20-26, 2023, for travel from March 20 to September 30, 2023. Enjoy these fantastic deals for 14 ASEAN destinations, including Tokyo, Osaka, Seoul, Taipei, Kaohsiung, Hong Kong, Macao, Guangzhou, Zhenzhen, Bangkok, Singapore, Bali, Kota Kinabalu, and Kuala Lumpur.
AirAsia Philippines is dedicated to ensuring a seamless travel experience for all its guests with these essential tips. Take advantage of the convenient services offered and enjoy a stress-free journey to your dream destination.
First love never dies. I fell in love with airplanes and aviation when I was a kid. My dream was to become a pilot, but destiny led me to another path: to be an aviation digital media content creator and a small business owner. My passion for aviation inspires me to bring you quality content through my website and social accounts. Aviation is indeed in my blood and blog!
