Good customer service is essential in all industries, particularly in airlines. However, there are limits to customer service, especially when unnecessary safety risks are involved.
Author: Mond Ortiz
First love never dies. I fell in love with airplanes and aviation when I was a kid. My dream was to become a pilot, but destiny led me to another path: to be an aviation digital media content creator and a small business owner. My passion for aviation inspires me to bring you quality content through my website and social accounts. Aviation is indeed in my blood and blog!
Emirates Unaccompanied Minors Service Welcomes 900 Children
As the new school year approaches, Emirates is experiencing one of its busiest periods for its Unaccompanied Minors Service. This service, which provides safe and
Understanding Some Actions of Flight Attendants Inside the Aircraft
There are many things that flight attendants do which often go unnoticed or are misunderstood by passengers. While some may not pay much attention, others
Essential Skills for Becoming a Successful Flight Attendant
Airline standards continue to rise as the expectations, demands, and competency levels for flight attendants evolve. When I observe flight attendant recruitment processes, it’s clear
Where Does PAL Fly their Two A350-900s?
Philippine Airlines (PAL) operated six Airbus A350-900s until the pandemic hit, which forced the airline to file for Chapter 11 bankruptcy protection. As a result,
Philippines Approves Cessna SkyCourier for Operations
In the Philippines, air connectivity is important, especially for interisland routes. Being an archipelago, it is important that planes get to operate even from rural
The F-4 Phantom II and its Anhedral Horizontal Stabilizers
I used to think the McDonnell Douglas F-4 Phantom was an unattractive fighter, especially when compared to the sleek designs of the F-14, F-15, F-16,
Capital A Secures $443 Million Bond to Boost AirAsia’s Growth
Capital A Berhad has announced a major financial boost for AirAsia through the successful signing of a $443 million revenue bond. This financing marks an
Aeroflot Resumes Moscow to Bali Flights After Three-Year Hiatus
Starting on September 17, 2024, Aeroflot will resume its direct flights from Moscow to Denpasar, Bali, after a three-year break caused by the coronavirus pandemic.
Differences Between F-35 Variants and How to Spot Them
I remember watching the documentary film “Battle of the X-Planes,” which documented the fierce competition between Boeing and Lockheed for the Joint Strike Fighter project.