Emirates recently walked away with two major accolades at the 2024 APEX/IFSA Awards in Long Beach, California. The airline was named a 2024 APEX World Class Airline and also won the 2024 IFSA award for ‘Best Onboard Amenity.’ This makes Emirates one of only eight airlines globally to earn such high praise.
Leading the Way in Customer Experience
The APEX World Class award is a significant achievement, recognizing airlines that excel in service, safety, and health protocols. Emirates won this award following a year of record profits, the successful launch of their Premium Economy Class, and substantial investments in onboard services. The airline is also making strides toward sustainability, an effort that has not gone unnoticed.
APEX CEO Dr. Joe Leader commended Emirates for setting new standards in the airline sector. According to Leader, Emirates is not just an airline but a pioneer in revolutionizing air travel. The airline’s focus on innovation and commitment to excellence set it apart from the competition.
Eco-Friendly Onboard Amenities
The IFSA award for ‘Best Onboard Amenity’ was given to Emirates for its Sustainable Economy Class amenity kit. These kits are not ordinary; they are made of eco-friendly materials. The toothbrush, for example, combines wheat straw and plastic, while the socks and eyeshades are crafted from recycled plastic.
Emirates is also implementing other green initiatives. The airline offers blankets made from recycled plastic bottles and has replaced single-use plastic stirrers with wooden alternatives. Even the youngest passengers are considered, with toy bags and baby kits made from recycled materials. Emirates also recycles plastic and glass when flights land in Dubai.
For those unfamiliar with APEX, it stands for Airline Passenger Experience Association. This organization is a major player in the airline sector, and its awards are based on rigorous research. Airlines undergo audits conducted by industry professionals, and the results are peer-reviewed by experts in customer research. Only the best airlines receive the World Class title.
Emirates has once again proven its commitment to excellence and sustainability by winning two major awards. The airline continues to set high standards in customer service, safety, and eco-friendly practices.
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