Being able to connect with our friends, family, and social media communities has moved from being a ‘luxury’ to an essential part of our travel experiences. And what’s more enticing than having access to free WiFi as you jet across the globe at 35,000 feet? I believe that this service is a significant selling point for airlines, and Emirates has truly stepped up their game. The airline’s recent upgrade to inflight connectivity means that regardless of your ticket class, you can enjoy free WiFi when you become a member of Emirates Skywards. This enhancement has sparked a noticeable upswing in onboard connectivity, with an additional 30,000 Economy Class travelers now accessing the free onboard WiFi on a weekly basis.
Recognized as a pioneer in inflight WiFi technologies, Emirates has channeled over US$ 300 million into onboard connectivity, aiming to deliver a seamless digital experience for their passengers.
Inflight Perks for Skywards Members: Uninterrupted Connection Above the Clouds
From Economy to First Class, every Skywards member can now relish some form of free connectivity. Whether you are a Blue, Silver, Gold, or Platinum tier member, you can enjoy free app messaging on your flight. However, the perks don’t stop there. Skywards members flying First Class are also treated to unlimited free internet. This also applies to Silver, Gold, and Platinum Skywards members travelling in Business Class. Platinum members can take advantage of free internet across all classes.
“Emirates has persistently worked with our service providers to optimize and improve the connectivity experience. In March, we delivered about 55% more data per customer session compared to early 2022 despite the number of sessions increasing by 68% in the same period. We will continue to work to invest in upgrades and enhancements, and our A350 aircraft will arrive with the next generation of satellite connectivity already equipped,” said Patrick Brannelly, SVP Retail, IFE & Connectivity.
Passenger Approval: A Surge in Connectivity Use
Since its launch in January 2023, the increase in free connectivity has been lauded by passengers. The airline now reports an average of 450,000 users per month, marking a 30% rise in passenger use in 2023 compared to the same period the previous year. Currently, almost 10% of all passengers are utilizing the complimentary onboard WiFi, with up to 20% of passengers on American routes and over 11% on European and African routes plugging in.
Future Innovation: Expanding Global Coverage
Emirates is not stopping at merely enhancing existing services. They’ve announced the introduction of new high-speed inflight broadband onboard 50 new Airbus A350 aircraft, set to join the fleet in 2024. This advanced connectivity, powered by Inmarsat’s GX Aviation, will bolster the passenger experience with better connectivity and wider global coverage, even on flights over the Arctic. In addition, the airline confirmed an investment of over US$ 350 million to equip the A350 fleet with Thales’ AVANT Up system and Optiq – the industry’s first smart display offering two Bluetooth connections, built-in Wi-Fi, and up to 60 watts USB-C for fast-charging personal devices.
Joining Emirates Skywards is a hassle-free process that paves the way for accessing free Wi-Fi. Interested travelers can sign up via the official Emirates website or app, flydubai.com, or directly from the Wi-Fi portal onboard. With more than 30 million members worldwide, Emirates Skywards offers unrivaled rewards both in the air and on the ground, and has scooped over 50 industry awards for its innovative and world-class offerings.
So to all Emirates passengers, enjoy your free WiFi! Just signup for Emirates Skywards and then you’re in!
First love never dies. I fell in love with airplanes and aviation when I was a kid. My dream was to become a pilot, but destiny led me to another path: to be an aviation digital media content creator and a small business owner. My passion for aviation inspires me to bring you quality content through my website and social accounts. Aviation is indeed in my blood and blog!
