United Airlines, in partnership with the Houston Airport System (HAS), has announced a major investment in the Terminal B Transformation Program at George Bush Intercontinental Airport (IAH). This ambitious project, valued at over $1.9 billion, aims to redefine air travel by enhancing the airport experience for an estimated 36 million passengers. Scheduled for completion by the end of the year, this overhaul includes 40 new gates for both domestic and international flights, marking a significant milestone in aviation development.
The Terminal B upgrade encompasses several features aimed at improving passenger convenience. These include an expanded curbside and roadway capacity, a larger ticketing lobby with dynamic signage and intuitive wayfinding systems, and a ground-level check-in area. The third floor is set to house a new security processing area, streamlining the pre-flight experience.
A New Look for Terminal B
Terminal B will see the construction of two new passenger concourses, replacing the Flight Stations from 1969. The North Concourse will cover 765,000 square feet over three levels, featuring 22 narrow-body gates. A highlight of this concourse is the large United ClubSM at the mezzanine level, offering panoramic views of the airfield. The South Concourse, on the other hand, will convert 30 gates to accommodate larger, two-class regional jets, a significant improvement from the current terminal.
The new concourses are designed with a focus on passenger comfort. Amenities to look forward to include a sensory room, a United-branded interactive park, and quiet zones for passengers with disabilities. Additionally, the project will feature two major concessions hubs, spanning 115,000 square feet, offering a variety of dining and shopping experiences.
Baggage System Upgrade
Another significant aspect of the project is the expansion of the baggage claim hall, along with a new baggage handling system equipped with advanced tracking technology. This upgrade will support the terminal’s increased capacity and enhance the overall passenger experience.
Houston Mayor Sylvester Turner highlighted the project’s importance for the city’s economy and reputation as a global travel destination. The redevelopment will create nearly 3,000 new jobs in Houston and foster opportunities for economic growth. The project is also seen as a step towards sustainable airport practices.
United Airlines has committed to invest more than $1.9 billion in the transformation program, with the City of Houston funding $624 million in enabling projects. The Houston City Council approved a Memorandum of Agreement on Wednesday, November 15, 2023, for this purpose. The funding from the Houston Airport System enterprise fund is in line with federal law, ensuring appropriate use of airport revenues.
The IAH Terminal B Transformation Program involves several key partners. The arrival and departures hall is designed by Page and Grimshaw Architects, to be constructed by Clark Construction. The concourses are designed by PGAL and will be built by Manhattan Construction. Siemens will design the new baggage handling system.
A focal point of the project is sustainability, with plans to achieve LEED Silver certification for the new buildings. This certification signifies a commitment to environmentally responsible building design and construction.
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