on flight attendants
Photo: Gary Sato

The reason why airlines invest a lot on their flight attendants

It is a fact that airlines invest a lot in their flight attendants. You are talking millions! While we may get the impression that their job is merely safety demo and F&B service, the reality of it all is they are worth human lives. More than service, a flight attendant’s primary duty is to ensure passenger safety and security on board, and their training revolves heavily around safety.

Airlines invest a lot in training facilities and equipment. These include door trainers, ditching equipment like a pool, mock-up cabins, firefighting simulators, 3D trainers, and more. All this equipment provides an almost “real emergency” scenarios where flight attendants are fully trained to respond to any emergency which can happen during a flight. In safety, the slightest mistake or miscalculation can be fatal, hence, airlines provide fully detailed training to their cabin crew.

Another huge expense is trainers. Airlines invest huge money in the quality of training the cabin crew trainers provide to ensure that flight attendants are fully equipped and knowledgeable about their tasks, duties, and roles, especially when it comes to safety.

While passenger service is not the number one priority, airlines invest a lot also on service training such as mock-up cabins.

on flight attendants
Photo: Gary Sato

Airlines’ inflight frontliners to the passengers

Aside from these, flight attendants are the airline’s primary frontline to the passengers as flight attendants are the ones who spend the most time with them. As such, branding and image are very important. Airlines invest a lot in flight attendant’s uniforms, grooming, and personal well-being.

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All these show you why airline standards are high for flight attendants. A lot is invested and a lot is expected from each. If serving food and beverage were the only reasons why flight attendants are around, then airlines would not have invested much and it would be practically easier to get in. 

And oh, flight attendants do not train only once, they train every year! 

Training bond

As a result of the heavy expenses in training a flight attendant, airlines impose training bonds. That means any cabin crew who decides to resign with in the locked-in period will need to pay for the training expenses incurred by the airline. The cost of each trainee is high, we are talking 6-digit figures in Philippine Peso currency.

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1 Comment

  1. שירותי ליווי

    I wanted to thank you for this wonderful read!! I definitely enjoyed every bit of it. I have got you book-marked to check out new things you postÖ

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