When we think about the world’s best cabin crew, names like Singapore Airlines, ANA, and Garuda often come to mind. Yet, there’s one airline that deserves a spotlight of its own, and that is none other than Philippine Airlines, or PAL. While we typically measure excellence in aviation by factors such as onboard service, grace, people skills, and professionalism, there’s an invaluable trait that’s often overlooked: the genuine heart and concern that PAL flight attendants show towards their passengers. This is where they truly shine.
Why should PAL be on everyone’s radar? It’s clear that the airline may not always lead in terms of amenities, but what keeps people returning time and again are the remarkable flight attendants who pour their hearts into their work. Their warmth, friendliness, and authentic care create an atmosphere that’s palpable. The impact they have goes far beyond the average expectations of airline service; they genuinely go above and beyond for their passengers.
Countless stories illustrate this commitment. For instance, on a flight from a Middle Eastern destination, a flight attendant discovered that an OFW passenger was out of money. The crew immediately rallied together, pooling their resources to help her. This level of kindness is rarely seen across the industry. Remember the occasion when flight attendant Twinkle Chiu hand-fed a PWD passenger? Or when Patrisha Organo selflessly breastfed another passenger’s child after a formula mix-up? Moments like these showcase a level of compassion that sets PAL apart.
And it doesn’t stop there! Imagine being on a flight where cabin crew joyfully sings “Happy Birthday” to a fellow passenger, completely enriching the travel experience. These stories are just the beginning—my personal experiences with PAL crew members extend far beyond the aircraft.
Personal Experiences with PAL Flight Attendants
One outstanding quality of PAL flight attendants that I’ve noticed is their incredible ability to prioritize others’ welfare before their own, even outside of work. Whether it’s at weddings or casual gatherings, I’ve witnessed their instinctive generosity—they’ll go to the buffet for me, order my food, or even serve me, often without me needing to ask. Their willingness to help, driven by genuine concern, is a remarkable trait that never goes unnoticed.
This nurturing spirit seems innate to PAL flight attendants, shaped by the values instilled in them throughout their training. It comes naturally to them, and this instinct to serve makes every passenger’s journey a more enriching experience. Just imagine being helped by someone who genuinely cares; that’s what PAL flight attendants bring to the table!
Even beyond their professional duties, stories abound. One off-duty flight attendant performed CPR on a drowning victim at the beach, spanning the boundaries of her role to save a life. Such actions demonstrate the exemplary character and selflessness that PAL fosters among its crew.
A Deep-rooted Value
While it’s true that airlines can enforce high standards, what truly distinguishes PAL flight attendants is that their commitment to excellence and service is a part of who they are. This deeply-rooted value is why I believe they truly are among the best in the world.
Having witnessed these countless acts of kindness both inside and outside the aircraft, I am unwavering in my belief. I hope Philippine Airlines continues to instill this extraordinary value of genuine concern in all their future cabin crew members for generations to come. This is what makes PAL stand out, and for me, it’s their greatest trait.
So yes, I stand firm in my belief that PAL flight attendants are one of the world’s best!
I will never forget the unforgettable surprise birthday bash organized by the PAL flight attendants way back in 2019—a true testament to their incredible spirit! This was the very first birthday surprise I had ever received in my life. I also recall a trip to Cebu in 2023, which I initially thought would be a working trip to cover the PAL Cebu-based crew. Instead, it turned into a wonderful surprise for my birthday, complete with a big lunch celebration that they fully prepared!
Additionally, I cherish my bonding moments with specific PAL cabin crew batches, particularly ICCT2304, ICCT1902, ICCT1512, the Cebu-based crew, and the B-town people. These gatherings went beyond mere bonding sessions; they allowed me to witness the genuine care and friendly values that these individuals embody.
These are moments I will never ever forget with the PAL flight attendants.
First love never dies. I fell in love with airplanes and aviation when I was a kid. My dream was to become a pilot, but destiny led me to another path: to be an aviation digital media content creator and a small business owner. My passion for aviation inspires me to bring you quality content through my website and social accounts. Aviation is indeed in my blood and blog!
