Being a flight attendant is not just about meeting the minimum standards and qualifications, doing safety demos, and serving the passengers. Being safety professionals in the sky, the job of cabin crew members is very demanding given the high amount of responsibility required. As such, allow me to run down some important values you need to have if you want to become a flight attendant.
Flight attendants need to have certain core values in order to do their jobs well:
Safety:
Flight attendants are responsible for the passengers’ and crew’s safety and well-being on a flight. They must put safety first in all of their activities and choices.
Customer service:
It is the responsibility of flight attendants to provide exceptional customer service to the passengers on board. In all encounters with passengers, they must be courteous, approachable, and professional.
Communication:
Flight attendants must be able to successfully interact with passengers, pilots, ground crew, and other flight team members. They must be able to present critical information and instructions in a clear and succinct manner.
Empathy:
Flight attendants must be able to grasp the passengers’ and crew’s feelings and requirements. During tense or emergency circumstances, they must be able to sympathize with passengers and give comfort and reassurance.
Adaptability:
Flight attendants must be able to adjust to changing circumstances and deal with unforeseen incidents. They must be able to think rapidly and make judgments in real time, often under duress.
Attention to detail:
Flight attendants must pay meticulous attention to detail, particularly when it comes to safety procedures and standards. They must be able to carefully and correctly follow instructions and processes.
Teamwork:
Flight attendants must be able to operate efficiently as part of a team, with the pilots, ground crew, and other flight team members. To guarantee the safety and well-being of the passengers and crew, they must be able to work and interact with others.
All these core values matter a lot if you want to become a flight attendant, thus, you need to show your recruiters that you have them. These are not optional, they are a must in order for every cabin crew to carry out their duties effectively.
First love never dies. I fell in love with airplanes and aviation when I was a kid. My dream was to become a pilot, but destiny led me to another path: to be an aviation digital media content creator and a small business owner. My passion for aviation inspires me to bring you quality content through my website and social accounts. Aviation is indeed in my blood and blog!
