“What do you know about our airline?” is one of the most common questions asked by airline interviewers. Mention the destinations, mention when it was founded, mention the President’s name, mention the slogan, and mention the fleet. Despite this, why do so many aspiring cabin crew fail to answer this question? This is because they are missing some answers that recruiters are looking for.
So, what are recruiters looking for when they ask you that question?
- They want to see how knowledgeable you are about the airline for which you are applying.
- How badly do you want to be a part of the airline?
- If you will be a valuable asset to the company’s future growth plans.
Yes, you can find basic information about the airline you’re applying for on Wikipedia, but we also need to know what the recruiters want to hear from us.
As a result, I recommend for you to know more than just the airline’s basic information, and I have provided you with the information you need to study about the airline before your cabin crew interview day.
You don’t have to know everything; simply provide the information that recruiters want to hear.
Knowing these information about the airline can be an advantage
Again, you do not need to know everything. You only need the essential information that recruiters seek from candidates. However, here are some things you could perhaps gain knowledge about the company for which you are applying.
Airline Profile
- Full service carrier or budget carrier
- Hubs including the main hub
- Company slogan
- Present destinations
- Subsidiary
- If the airline is a subsidiary, name the mother company
- President / CEO
- Vision and Mission
- Brief history
- Important milestones in Airline’s history
- Loyalty program
Aircraft Fleet
- Total number of aircraft
- Type of aircraft and their quantity (Example: 10 Airbus A320-200, 10 Boeing 777-300ER, and 4 Boeing 787-10)
- Pending aircraft orders (If any. Example: The airline is set to receive 4 more Airbus A350 long haul aircraft)
Inflight Services
- Inflight entertainment systems (if any)
- Cabin services
- Meals on board
- Amenities
Future Plans
- Expansion plan
- Upcoming destinations
- Future goals (Example: To be at the Top 10 World’s Best Airline by 2025)
- New hubs
- New branding (if any)
- New subsidiary (if any)
Your recruiters will be able to tell how much you want to be a flight attendant for their airline simply by listening to how much you know about the company you are applying for. Also, by discussing the airline’s future plans, your recruiters will be able to see that you are prepared to meet the airline’s expectations and standards for cabin crew in order to meet the company’s future goals and plans.
Last but not least, don’t limit yourself to Wikipedia as a source. Try to join airline discussion groups or ask questions of airline employees.
So, the next time you’re asked to “tell us what you know about our airline,” use this as a guide.
First love never dies. I fell in love with airplanes and aviation when I was a kid. My dream was to become a pilot, but destiny led me to another path: to be an aviation digital media content creator and a small business owner. My passion for aviation inspires me to bring you quality content through my website and social accounts. Aviation is indeed in my blood and blog!
