Things Airline Passengers Do That Make the Cabin Crew Happy

The phrase “happy crew, happy passengers, happy flight” encapsulates the essence of a pleasant flying experience. Cabin crew members are committed to treating all passengers equally, with an exception for those who may become disruptive and pose a safety risk. They strive to ensure everyone’s happiness, but achieving this is a mutual effort. Here some things airline passengers do that can really make the cabin crew happy.

Acknowledging Your Cabin Crew:

Cabin crew members warmly greet every passenger boarding the aircraft, and a simple acknowledgment in return can mean a lot to them. Whether it’s a smile, a hello, or a thank you, these small gestures of respect and appreciation can easily make your cabin crew happy.

Adhering to Safety Instructions:

Complying with the basic safety protocols such as buckling your seatbelt, stowing your tray table, keeping the window shades up, and your seat in the upright position demonstrates a respect for safety measures. Passengers who instinctively follow these guidelines, without being prompted, really makes your cabin crew happy.

Focusing on the Safety Demonstration:

Being attentive during the safety briefing shows a serious attitude towards safety. Emergencies are rare, but being prepared is essential. Cabin crew really appreciates passengers who prioritize safety by paying close attention during the demonstration, and this makes them happy a lot.

Exercising Patience:

There might be times when the cabin crew cannot immediately respond to your call button, especially during busy periods like meal service. Showing patience and understanding during these moments, followed by polite interaction and gratitude when attended to, does make your cabin crew happy.

Appreciating their efforts:

Whether their service was above and beyond or simply met expectations, some passengers take the time to acknowledge their flight attendants’ hard work and dedication to safety. Sending a commendation form to the airline to acknowledge the efforts of the cabin crew can have a significant impact on their career advancement.

Sharing small gifts with the flight crew:

Bringing small gifts, such as a box of chocolates, donuts, or cookies, for the cabin crew is a gesture some passengers choose to make during their flights. These thoughtful acts deeply resonate with the crew, making them feel truly valued and happy. Such tokens of appreciation not only touch their hearts but also boost their motivation to excel in their duties on every flight. It encourages them to provide the best service possible to their passengers, regardless of how exhausting their day might be.

Not stacking the used plates and trays:

Although some passengers try to help the cabin crew by stacking used trays and cups, it’s actually more helpful not to stack them. This approach can make it challenging to fit everything back into the trolleys properly. The most effective way to assist is by neatly organizing them without stacking when returning them to the cabin crew.

Tidying up:

Flight attendants appreciate passengers who responsibly dispose of their garbage instead of leaving it on the floor. In certain airlines, the crew is responsible for cleaning the cabin for the next flight, and leaving behind a mess not only exhausts the crew unnecessarily but could also lead to delays. Keeping the cabin tidy is encouraged.

Maintaining cleanliness in the lavatories:

Since the lavatory will be used by others, crew members value passengers who leave it clean and organized for the next person. If you notice any supplies are depleted, like perfume, informing the cabin crew so they can restock is a thoughtful gesture.

Being mindful of fellow passengers:

Incidents of unrest on flights in the United States often stem from a lack of consideration among passengers. Crew members appreciate when passengers are thoughtful about the well-being of others.

Handling personal luggage:

While cabin crew members are not required to assist with luggage, they are grateful for passengers who manage their own bags in the overhead compartments. If assistance is needed due to an injury or disability, the crew is ready to help, though policies on this can vary by airline. Luggage that cannot be personally stored should be checked in.

Respecting the crew’s authority:

Flight attendants aim to ensure a pleasant and safe journey for all. Respecting their authority means following safety directives for your own and others’ welfare. Engaging respectfully and not making unreasonable demands are behaviors that flight attendants value.

Regardless, flight attendants are always eager to attend to every passenger on their flights. However, it’s certainly more enjoyable when this positive vibe spreads among everyone, from the passengers to the entire flight and ground crew.

This article was originally written in September 2022 but was updated here.